Head of Customer Protection - Remote

MyState Limited

As Head of Customer Protection, you will be accountable for safeguarding customers, the organisation and the broader community from financial crime, fraud and scams. Create customer wow by acting quickly, fairly and humanely when customers are...

Last checked on May 5, 2026. We may earn a commission when you click through.

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Head of Customer Protection - Remote

MyState Limited

Updated 3 hours ago
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Tasmania Remote 📅 2026-04-08

About this role

As Head of Customer Protection, you will be accountable for safeguarding customers, the organisation and the broader community from financial crime, fraud and scams. Create customer wow by acting quickly, fairly and humanely when customers are impacted. Set and lead the Financial Crime Operations an

About the Company

MyState Limited is a financial services provider focused on delivering exceptional customer experiences while ensuring safety from financial crime.

Key Highlights

  • Lead efforts to combat financial crime and fraud.
  • Work remotely from anywhere in Australia.
  • Create customer-centric solutions quickly and fairly.
  • Be a key player in protecting the community from scams.

💡 Honest Take: This role is crucial for anyone keen on making a real difference in customer safety. Just be ready for the pressure that comes with handling sensitive issues.

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