Senior IT Services Engineer - Automation and Incident Lead

Smart Technology Solutions

A leading technology firm in Saudi Arabia is seeking an experienced IT leader to manage incidents and drive improvements.You will lead complex projects, coach teams, and ensure services meet SLAs.The successful candidate will have a Bachelor's...

Last checked on April 30, 2026. We may earn a commission when you click through.

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Senior IT Services Engineer - Automation and Incident Lead

Smart Technology Solutions

Updated 1 day ago
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sa 📅 2026-04-22

About this role

A leading technology firm in Saudi Arabia is seeking an experienced IT leader to manage incidents and drive improvements.You will lead complex projects, coach teams, and ensure services meet SLAs.The successful candidate will have a Bachelor's degree in IT, 8+ years in IT support, strong problem man

About the Company

Smart Technology Solutions is a leading tech firm in Saudi Arabia, focusing on innovative IT solutions.

Key Highlights

  • ✓ Lead complex IT projects and manage incidents effectively.
  • ✓ Coach and develop teams to meet service standards.
  • ✓ Ensure compliance with service level agreements (SLAs).
  • ✓ 8+ years of hands-on IT support experience required.
  • ✓ Bachelor's degree in IT or related field essential.

💡 Honest Take: This role demands significant experience and leadership skills. If you're up for managing tough projects and driving improvements, it could be a solid fit.

Apply for this position →

You'll be redirected to sa.talent.com

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