Customer Support Agent - Vodafone UK & Ireland

VOIS Egypt

Job Description About VOIS VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and...

Customer Support Agent - Vodafone UK & Ireland

VOIS Egypt

Updated 7 days ago

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Cairo دوام كامل

About this role

Job Description About VOIS VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.Job Description Act as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company.Benefits Very Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase Job Requirements Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply

About the Company

VOIS provides innovative telecommunications solutions and services, focusing on customer service and technology.

Key Highlights

✓ Hybrid work model with 2 office days per week
✓ Attractive benefits package including medical and life insurance
✓ Profit-sharing opportunities
✓ Laptop and internet allowance provided
✓ Annual salary increases

💡 Honest Take: While the benefits are attractive, the role demands consistent interaction with customers, which may not suit everyone. Consider if a customer-facing position aligns with your career goals.

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