Call Center Agent

Call Center Agent - Tanis Location: Alexandria, Azarita Experience: All Levels Welcome About the Role Join Tanis, a leading Egypt-based BPO provider serving international clients across the US and UK markets. We're looking for energetic Call Center Agents to guide customers through our services and deliver exceptional support. What You'll Do •Engage customers through outbound and inbound calls •Guide customers through our service offerings •Build positive customer relationships •Maintain accurate call records and documentation •Continuously improve through training and feedback What We're Looking For •Strong communication and listening skills •Empathy, patience, and problem-solving abilities •Adaptability and reliability •All experience levels and English proficiency levels welcome •Positive attitude and willingness to learn Why Join Us •Start on-site in Alexandria with remote work opportunities after proven performance •Work with a growing team of 150+ agents •Professional development and continuous training •Be part of a company with "Local Voice, Global Impact" Ready to make an impact? Apply now! or send an email to recruitment@tanis-eg.com or send us a DM