Customer Service Representative - Vodafone UK - Cairo

VOIS Egypt

Job Description Serve as the primary point of contact for customers.Handle customer inquiries over the phone and assist in resolving issues.Ensure a consistently high-quality customer experience....

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Customer Service Representative - Vodafone UK - Cairo

VOIS Egypt

Updated 2 days ago
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Cairo دوام كامل

About this role

Job Description Serve as the primary point of contact for customers.Handle customer inquiries over the phone and assist in resolving issues.Ensure a consistently high-quality customer experience. Benefits: Competitive salary packages.Comprehensive online training.Hybrid work model (only 2 days on-site per week) after the first 3 months.Company-provided laptop, headset, and internet allowance.Clear opportunities for career growth.No night shifts.Five working days per week with two days off.Social and Medical Insurance coverage. Job Requirements Fluency in English is a MUST.Applicants must be University Graduates, Dropouts or Gap-year Students.Egyptian Nationality is required.Excellent Communication Skills.Previous Customer Service Experience is a Plus.

About the Company

VOIS Egypt is a leading provider of customer service solutions for Vodafone UK, committed to delivering high-quality support to its clients.

Key Highlights

  • Competitive salary packages and benefits
  • Comprehensive online training provided
  • Hybrid work model with only 2 days on-site per week
  • Clear opportunities for career growth
  • No night shifts, with a five-day work week

💡 Honest Take: This role offers a balanced work-life schedule, but the requirement for fluency in English and previous customer service experience may limit the applicant pool.

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